3CX Web API Integration

Use the 3CX REST API to integrate with any CRM/ERP or Service Desk system
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    3CX REST API

    Use REST API to get IVR, Queue and Extension status of your 3CX
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    GET methods
    Get the statuses of the user's extension number and more
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    SET methods
    Set the user status, enter the user into the queue and more
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    Windows & Debian
    Use a build for Windows or Debian with the same functionality
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    Install as a service
    Install as a service (daemon) on your 3CX server and use.
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    3CX Call control API
    Make, Answer, Drop, Transfer and Join Call
What is the product for?
our product is used in full integration with such systems as: Creatio CRM, Zendesk, MS Dynamics 365, Zoho CRM, SalesForce Customer 360, SAP CRM and others
  • Reading call center queue parameters, users and user groups
    The necessary parameters can be obtained at any time and recorded in the CRM system, displayed to the head of the company or recorded in the BI system.
  • Managing user statuses
    You can switch the status of an employee in the 3CX, set redirection, add or exclude an employee from the call center queue
  • Call control methods
    You can make a call from the CRM system. And also answer, drop and tranfer
  • Does not depend on the client 3CX application
    Integration does not depend on the softphone, 3CX application or IP phone used by the employee. Use only server API
  • Fast implementation and testing
    15 minutes for installation, 24 working hours for the development of the response part in the CRM system - this is our customer's record
You will receive a download link and installation instructions
3CX API Documentation        3CX API Download
Pricing 3CX WebAPI
Pricing is based on the number of concurrent calls required (SC). This includes internal and external calls 3CX.
  • The price doesn’t include any taxes or VAT
  • Annual licenses
  • After payment, you will receive a license key for activation.
  • To purchase more than one year, contact support

3CX API Screenshots

3CX API Video
Root access is required
For the plugin to work, an additional service must be installed on the dedicated server