Creatio 3CX Connector

Plug and play Creatio connector for 3CX telephony. Displays customer’s information at Creatio interface when calls proceed by 3CX PBX. Put all of the inbound, outbound and missed call statistics from 3CX into Call section of Creatio CRM.

Creatio 3CX features

Server integration with 3CX Connector works over API between two application servers. You don’t need to install and manage additional software on the agent’s side. All packages should be installed on both sides of servers – Creatio and 3CX

Support

Technical support sees the customer's open tickets

Loyalty

Customers spend less time on the phone line

Support

Technical support sees the customer's open tickets

Loyalty

Customers spend less time on the phone line

3CX 18 REST API

A web service that runs on the server where 3CX is installed. This service receives http requests, processes them using the 3XX software API and provides responses to received http requests in json format.

3CX REST API features

A web service that runs on the server where 3CX is installed. This service receives http requests, processes them using the 3XX software API and provides responses to received http requests in json format.

Easy

Easy to install and configure

GET

Get the statuses of the user's extension number

SET

Set the user status, enter the user into the queue

Both

Windows and Debian

3CX Webhook

A plugin for PBX 3CX that allows you to generate webhook events. The plugin allows you to implement integration with many CRM or Service Desk systems.

3CX Webhook features

3CX Webhook events generator

Easy

Easy to install and configure

GET

Get the statuses of the user's extension number

SET

Set the user status, enter the user into the queue

Both

Windows and Debian