AutoFAQ - knowledge-based system

Handle up to 3 times more tickets without scaling a workforce. AI-powered knowledge base service for employee and customer support via digital communication channels

Streamline and automate access to solutions via digital communication channels:

  • WhatsApp
  • Telegram
  • Viber
  • Slack
  • E-mail
  • MS Teams
  • VK
  • Facebook

Based on neural network

Artificial intelligence based on neural networks already understands freely formulated questions and answers based on your FAQ. AutoFAQ works by meaning, not by keywords and offers a suitable answer for the client from the knowledge base or a hint to the operator

Chat Center

Combine support and sales through messengers, social networks, chat on the website, e-mail and a mobile application based on AutoFAQ.

Chatbot

AutoFAQ automatically answers or clarifies the received question if the system is sure of the answer. Create a digital agent assistant and a chat-bot with zero-code approach

Agent's Assistant

AutoFAQ translates the question to the agent and tells him the answer options You control the confidence level of artificial intelligence.

Continuous Training

AutoFAQ analyzes agent dialogs and provides a user-friendly interface for training the system and adding new prompts for agent.

Pricing

Unlimited users and channels

AutoFAQ Lite

$19 950/year
10 000 dialogs/month
On-cloud
Tech Support
Full Root Access
DDoS Protection

AutoFAQ Standard

$39 950/year
20 000 dialogs/month
On-cloud
Tech Support
Full Root Access
DDoS Protection

AutoFAQ Pro

$69 950/year
40 000 dialogs/month
On-cloud
Tech Support
Full Root Access
DDoS Protection

AutoFAQ Enterpsise

$99 950/year
100 000 dialogs/month
On-cloud or On-premises
Tech Support
Full Root Access
DDoS Protection